Guthrie Govan Discussion

[rulo0801]

Hi all, first post. My name is Raul. I'd tried to register in the past but I never got that damn VIP code Hope y'all are doing well.

Anyway, main reason I wanted to try and register again is to seek help from you guys. I'm really disappointed with Cornford Records. I bought Guthrie's CD back in June 25 and to this day my order hasn't arrived. I just read on one of the topics that the CD is sold out but, was it sold out on June 25? It didn't state it on when I bought it. I sent mails to paul@cornfordamps.com as it was the only email I could find. Cornford Records doesn't even bother having an email address nor a telephone number. Naturally, I never received an answer from them. I never got any email notification that my payment had been received nor one saying my order had been shipped. Reallly REALLY FUCKING BAD SERVICE. I want my money back and as they won't reply to messages and don't even have a telephone number for me to call I have nowhere else to turn but here. Is there a phone I can call or an email or anything?!

Really disappointing because I had listened to the record a zillion times before I bought it, it changed my life. I first listened to it I think three years ago and when I was finally able to buy it I was super excited. So hopefully you guys can help me. Cheers everyone!

[RobinEssex]

Although i understand your frustration this is not really the right place to vent it, try the link below or if that fails then maybe give Cornford Amps a ring and see if they can put you in touch with the relevant parties!

http://www.cornfordrecords.com/

[jordan]

Robin,
If you re-read the original post, you'll see there doesn't appear to be a telephone number, nor do they seemingly answer emails. Unfortunately, this is not the first time I've heard this happen from someone who's bought Guthrie's CD. Cornford need to sort this out asap, or let GG go to another distribution company who will do the job properly. As it stands, neither GG nor his fans are getting a fair ride.

Edit: just looked at the cornfordrecords website - both the albums they're selling are out of stock! Unreal. Isn't Guthrie p!ssed at this? How is he meant to fund the next album if sales of the current one are non-existent?

[digitalkettle]

[RobinEssex]

Agreed there's no phone no but there is a different email address, info@cornfordrecords.com Good luck.

[MissMisstreater]

do you really think that if Paul isnt answering his personal emails that someone will answer the general email?

cornford make amazing amps, sadly i think this kind of situation (atrocious customer service) has happened too much and has tarnished their reputation severely
_________________
Suhr GG modern > peterson strobe 2 > EB wah > Rothwell compressor > Xotic bb+ > Suhr Shiba > Suhr Riot > DE phaser > Analogman bichorus (all in carl martin combinator) > Bogner XTC head > EB volume > Eventide timefactor > cornford 2x12

[Meldrius]

I don't know if you didn't get the CD cause it was already out of stock... What I do know is that when I ordered mine (maybe a year ago ?) it took several months to get there, I thought it got lost on the way... but it finally arrived... don't know if this helps though (it wouldn't be relevant if it was already out of stock in June)

[BIOS]

Sorry to hear about this Rulo though also sorry to say I'm not surprised.

There really should be a sticky thread for fans who have been screwed over by Cornford distribution practices. The sooner Guthrie decides to find another company to look after his musical output the better. Especially with plans for a second record in the pipeline. I hope he looks after it before then because i for one wouldn't order a CD from Cornford in a million years....

BIOS

[bauhausbullet]

Hi peoples, I don't post much on here but here's my two penneth;

I ordered Guthrie's 'Erotic Cakes' CD through the Cornford amps website as you too describe. I emailed a bloke (can't remember his name) that I found on the very same website and asked him how long the CD would take to arrive. He said to wait for a bit because he was going into hospital for an operation. The CD arrived about two weeks later if I remember correctly.

This doesn't help, but it's a good album!!

I've since tried to order other things from them, been directed to PayPal and can't get any further, no response from customer services.

It's strange and very frustrating - why is this?

Hope it turns up eventually. Regards, Rich.

[Texter]

Yeah...it was a bit disappointing to not be able to get a copy of Erotic Cakes when I went to see GG the other night. Well...at least I finally got to see Guthrie live!